| \n \n Dear $contacts-firstname$ $contacts-lastname$, \n\n As our customer, you can be assured of getting excellent support from our team. I would like to take this opportunity to introduce the portal we have setup for valuable customers like you. You can submit questions/issues via the portal, see past issues and responses. In addition, Portal provides you access to our knowledge base and documents we shared with you in the past.\n \n\n $URL$ to login to the portal, with the credentials below. \n\n Your Username: $login_name$ \n\n Your Password: $password$ \n \n\n | \n